§ 1 Scope, Provider These Terms of Service (hereinafter "TOS") apply to all contracts concluded by a consumer or entrepreneur (hereinafter "Customer") with Impact Media GbR, Im Mediapark, 50670 Cologne, Germany (hereinafter "Provider") via the website bloom-creators.com. § 2 Subject of Contract The Provider provides the Customer with a personalized online dashboard (accessible after login on bloom-creators.com) as part of a monthly cancellable subscription, which is set up individually by the Provider's expert team within approximately 7 working days after ordering and updated monthly. Depending on the booked package, the service includes content ideas, brand contacts and, if applicable, personal support by the Provider's team. The exact services are set out in the respective package description in the ordering process. § 3 Conclusion of Contract The presentation of packages in the online shop does not constitute a binding offer, but an invitation to make an offer. By clicking the "Place order with payment obligation" button, the Customer submits a binding offer and the contract is concluded immediately. Upon conclusion of the contract, the order is automatically forwarded to the expert team and execution of the service begins immediately. § 4 Prices and Payment The prices in Euro stated in the online shop at the time of ordering apply. The following packages are available: Starter: €49/month – Personal dashboard by the expert team, 30 content ideas, brand match with contact details, community access Growth: €89/month – Everything in Starter, 90 content ideas, extended brand list with outreach templates, priority support Premium: €119/month – Everything in Growth, personal contact, video feedback, direct brand introductions As a small business within the meaning of § 19 UStG, we do not charge VAT and therefore do not show it. The invoice is sent manually by email within 24 hours of ordering. Payment is made by SEPA bank transfer and is due within 7 days of receipt of invoice. § 5 Term and Cancellation The subscription runs monthly and is automatically extended by one month at a time unless cancelled by the end of the current billing month. Cancellation is made informally by email to hello@bloom-creators.com. There are no minimum contract terms. § 6 Right of Withdrawal for Consumers Consumers have a statutory right of withdrawal. Details can be found in our cancellation policy. Expiry of the right of withdrawal for digital content: The right of withdrawal expires for a contract for the supply of digital content not on a tangible medium in accordance with § 356 (5) BGB if the Provider begins execution of the contract after the consumer has expressly consented to the Provider beginning execution before the expiry of the withdrawal period, and the consumer has confirmed their knowledge that their right of withdrawal expires with the beginning of execution. This consent is expressly obtained in the ordering process. Since execution begins immediately upon conclusion of the contract, the right of withdrawal expires upon clicking "Place order with payment obligation". § 7 Usage Rights to Brand Contact Details The brand contact details provided as part of the analysis may be used exclusively by the Customer personally for their own creator activities. Passing on, selling or systematic storage in own databases is prohibited. The Provider does not guarantee the conclusion of specific cooperations. § 8 Cooperation Obligations The Customer provides the Provider with the information required for the preparation of the analysis (in particular social handles, niche, objectives) in a timely and truthful manner. Delays caused by incorrect information shall be borne by the Customer. § 9 Liability The Provider is liable without limitation for intent and gross negligence as well as under the Product Liability Act. In the event of slight negligence in breach of essential obligations (cardinal obligations), liability is limited to the contractually typical, foreseeable damage. Any further liability is excluded. A specific economic success – in particular follower growth, reach or brand deals – is expressly not owed. § 10 Data Protection Information on the processing of personal data can be found in our Privacy Policy. § 11 Final Provisions The law of the Federal Republic of Germany applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected. Should individual provisions of these TOS be invalid, the validity of the remaining provisions shall remain unaffected.